Returns and Refunds

Returns and Refunds Policy
In the event you are not entirely satisfied with your purchase, don't be afraid to let us know.
Our products can be returned within 14 days of the receipt of the product(s).
Before you return a product, please make sure that:
- The product(s) was received in the last 14 days
- The product(s) are unused and is in original packaging.
If the items are too large to return through Royal Mail  then we suggest that you try the following company 
who will collect the parcel from you and deliver it to us. The returned items are your responsibility until received by us.
Once received we will check the items and either dispatch the exchange product or issue you a refund if you so wish.
Return product to:
Ice Topp Sports
7 Dayton Drive
Wrong size orders
There will be a 20% re stocking charge for wrong size or non faulty  items being returned, ie product cost £100 refund for wrong size or non faulty orders will be £80 (100 - 20%)
Shipping Charges
Shipping charges incurred in connection with the return of a product are not refundable.
Delivery Charges will not be refunded, ie only the price of the goods ordered will be refunded.
Damaged Items
If you received a damaged product, please notify us immediately for assistance.
Sale Items
Sale items can not be refunded.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email:
- By visiting the contact us form on our website: HERE
To make the returns process a bit easier you can also fill out a return form online: HERE